Outstanding claims handling
We recognise that the situation from which a claim arises can be extremely stressful and traumatic for the people involved, and every claim is treated with empathy as well as efficiency.
Our expert claims team is committed to delivering prompt, skilful and knowledgeable claims service that meets the unique needs of our clients. Every customer is given individual, dedicated claims service, dealing directly with the decision-maker to find the best solution, regardless of the severity of the claim.
With over 10,000 specialist claims handlers in more than 400 claims offices around the world, AIG has the local capabilities to deal with all types of claims and the ability to draw on global expertise if required.